IT Manager 

Location: Farmington Hills, MI (Onsite)

About Us:

We are a dynamic, multi‑state law firm headquartered in Farmington Hills, MI, seeking an experienced and service‑driven IT Manager to lead our onsite technology operations. This role is ideal for a hands‑on technical leader who thrives in a fast-paced environment, supports users with professionalism, and ensures firm-wide systems run smoothly and securely.

If you're ready to oversee IT functions, implement solutions, and drive technology improvements across the organization, we would love to meet you!

What You’ll Do:

• Oversee daily IT operations within the firm’s Farmington Hills office.
• Deploy, configure, and maintain desktops, laptops, software, and related systems according to firm standards.
• Maintain accurate inventories of hardware, software, licenses, and registrations.
• Ensure system security, compliance, and timely upgrades across all devices.
• Troubleshoot advanced hardware, software, and operating system issues.
• Lead desktop imaging, scripting, and operating system deployment efforts.
• Support and manage IP telephony setups and installations.
• Provide basic oversight and support for networking technologies and server‑related tasks.
• Administer and maintain Active Directory accounts, permissions, and guidelines.
• Ensure strong communication and productive cross‑department relationships.
• Stay current with emerging technologies and implement modern, effective desktop solutions.
• Uphold existing IT policies while identifying opportunities to improve efficiency and service quality.

Key Attributes:

• Excellent troubleshooting and critical thinking abilities
• Strong customer service mentality
• Ability to manage multiple priorities and meet deadlines
• Excellent interpersonal communication skills across all levels of the firm
• Rapid learner with the ability to adapt to new technologies
• Team-oriented with the ability to give and receive feedback effectively

Skills & Experience:

• Extensive hardware and operating system troubleshooting experience
• Expertise in desktop imaging, scripting, and OS deployment
• Strong knowledge of Microsoft Windows 7 / 10
• Understanding of IP telephony setups
• Basic networking knowledge (LAN, switches, connectivity fundamentals)
• Basic knowledge of Active Directory and server environments
• Familiarity with standard desktop applications
• Strong written and verbal communication skills
• No degree required

What’s in It for You:

• Medical insurance
• 401(k) retirement plan
• Paid time off and additional benefits (details provided during the interview process)

Schedule & Expectations:

• Full-time, 8-hour shifts (Monday–Friday)
• Occasional evening or weekend hours may be required
• Must be able to reliably commute to or relocate to Farmington Hills, MI before starting work

Pre‑Employment Requirements:

• Background check required
• Drug test required

Equal Employment Opportunity:

We are committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all individuals regardless of race, color, religion, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other protected status.